Privacy Policy
Effective Date: [Insert Date]
At Elite Cleaning AZ LLC DBA Sol Cleaning Services ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.solcleaningservices.com or communicate with us, including through SMS and other forms of communication.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, service address, and other contact details.
- Service Details: Information related to your cleaning service requests, including dates, times, service types, and any special instructions.
- Device & Usage Information: IP address, browser type, pages visited, and general website usage data.
- SMS Communication Consent: Information collected when you opt in to receive text messages from us.
2. How We Use Your Information
We use your information to:
- Provide, schedule, and manage cleaning services.
- Respond to your inquiries and support requests.
- Send service confirmations, reminders, and promotions via email or SMS (with your consent).
- Improve our website, services, and customer experience.
3. SMS Compliance and Consent
By providing your mobile number and opting in, you consent to receive text messages from us regarding your appointments, updates, promotions, and customer service. Message frequency may vary. Standard message and data rates may apply. To opt out at any time, reply “STOP.” For help, reply “HELP.” We do not sell, rent, or share your mobile number or consent status with third parties for marketing purposes.
4. Sharing Your Information
We do not sell or trade your personal data. We may share it with trusted third-party service providers who help us operate our business and deliver services (e.g., booking platforms, payment processors). All third parties are contractually obligated to protect your data.
5. Data Security
We implement reasonable safeguards to secure your personal data from unauthorized access, use, or disclosure, both online and offline.
6. Your Privacy Rights
You have the right to access, correct, or delete your personal information. You may also withdraw consent to receive marketing communications by contacting us or following the opt-out instructions provided in messages.
7. Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your experience and gather analytics data. You can control cookie settings through your browser preferences.
8. Children's Privacy
We do not knowingly collect personal information from children under 13. If we learn that such data has been collected, we will delete it promptly.
9. Policy Updates
We may update this Privacy Policy occasionally. Changes will be reflected on this page with the revised effective date.
10. Contact Us
If you have any questions or need to update your information, please contact us:
Elite Cleaning AZ LLC DBA Sol Cleaning Services
Litchfield, Arizona
Phone: +1 (602) 705-0206
Website: www.solcleaningservices.com
